Jam City Arcade FAQs
Playing Games
- Is there a limit to the number of games I can download and play?
- Can I download and access Jam City Arcade games on multiple phones / devices?
- Are there minimum phone requirements for downloading and playing Jam City Arcade games?
- Can I download and play Jam City Arcade games with an iPhone?
- How many games do I have access to as a member?
- Will I be charged for data when I download and play Jam City Arcade games?
- Can I play games without an Internet connection?
- How do I access my downloaded games?
- Can I play Jam City Arcade games on my computer / PC?
- Can I add Jam City Arcade to my home screen?
- What can I do if the games are downloading slowly?
- My games will not download, what should I do?
- One of my games keeps crashing while I am playing it. What should I do?
- I see an advertisement in my game. What should I do?
- My game is not letting me upgrade in-game items and asking me to pay for the upgrade. What should I do?
- What can I do if my games are experiencing lag and playing slowly?
- Can I continue to play Jam City Arcade games after my membership expires?
Manage My Account / Billing
- I paid for my Jam City Arcade membership through my mobile phone but the portal says I am not a member? What should I do?
- How can I pay for my Jam City Arcade membership if I don’t want to pay through my mobile phone?
- Will I be charged for any SMS messages you send me or that I send back?
- Can I still become a member of Jam City Arcade if I am in a country that is not supported, like the United States?
- Do I have a username and password for my account?
- How do I access my username and password for my account?
- Can I change my language settings to a different language?
- How do I cancel my Jam City Arcade membership?
- I canceled my Jam City Arcade membership. Can I get a refund?
- Questions about your phone bill?